Job Description
Thank you for your interest in The Vault Barback position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.
Job Summary
The Vault Barback/Bar Apprentice supports the bartender and service team by ensuring the bar is fully stocked, clean, and operating efficiently throughout service. This role is responsible for replenishing supplies such as liquor, ice, garnishes, and glassware, assisting with inventory and keg changes, and maintaining cleanliness in all bar areas. The Barback also helps monitor guest needs at the bar, ensuring timely and friendly service in a fast-paced environment. Working closely with the bartender and other team members, the Barback plays a key role in delivering smooth operations and exceptional guest experiences.
Education & Experience
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• At least 1 year of experience in a restaurant setting, such as a busperson, counter attendant, or cocktail server.
• General understanding of common beverages, garnishes, and bar terminology.
• Strong communication, interpersonal and customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Alcohol Training Certification (TIPS)
• Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.
Skills and Competencies
• Has the ability to deliver exceptional guest service, responding promptly, courteously, and professionally to guest needs and requests.
• Can proactively maintain high standards of cleanliness and organization in all bar areas, including tools, surfaces, and glassware, supporting a safe and professional work environment.
• Has the ability to work harmoniously with bartenders and service staff, responding quickly to support needs and contributing to a smooth, coordinated workflow.
• Can observe guest behavior, assist with basic service requests, and communicate guest needs to bartenders, while also recognizing signs of overconsumption and promptly raising concerns to ensure responsible alcohol service and guest safety supporting a responsive and attentive bar experience.
Physical Requirements
• Flexible and long hours sometimes required.
• Routinely required to bend, stoop, stand, and walk for extended periods.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.
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