Job Description

Job Description

Job Description

Job Purpose

We are seeking a friendly and professional Receptionist to join our team at a funeral home. As the first point of contact for our organization, you will play a vital role in creating a calm, compassionate, and welcoming experience for grieving families, visitors, and staff. The ideal candidate will have excellent communication and organizational skills, a strong customer service orientation, and the sensitivity to support individuals during difficult times with professionalism and care.

Job Description

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Qualifications

Education
• High School Diploma or equivalent
Experience
• One year general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier
Knowledge, Skills and Abilities
• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Position Benefits

Get the chance to work directly with a leading provider of funeral, cremation, and cemetery services with a strong reputation in the industry. Take advantage of the opportunity for career growth and advancement within the company once you join. Working for an organization that has a diverse range of roles and locations allows employees to explore different areas of the funeral and cemetery industry and develop their skills and expertise. Along with comprehensive benefits, training and development, collaborative work environment, employee recognition, community involvement and most importantly, meaningful work – being a part of this industry can provide a sense of purpose and the opportunity to make a positive impact on the lives of grieving families. Helping families through difficult times and providing compassionate support can be deeply fulfilling for individuals like yourself!

Working Environment: Onsite

Employment type : Contract/Temporary only

Compensation: $21.00 HR

About us

Adroit Partners is a leader in identifying and placing quality talent with top employers. Becoming a part of our team means you will gain access to an array of opportunities with our network of clients. We offer assistance in refining your resume and social media presence to better highlight your talents and can introduce you to industries you may not have considered. We are here to help you every step of the way from the application process through accepting the job offer, ensuring your career goals are met.

Fill out an application today!

Recognized as one of the industries fastest growing staffing firms.

Company Description

Recognized as one of the industries fastest growing staffing firms.

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