Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

OVF0aDdHbDV0TTVZblZvelphcHNBdzR3blE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Kaiser

Oral Surgery Assistant, KP Dental at Johnson Creek (30hrs, Days) Job at Kaiser

 ...Job Summary: Relocation Assistance Available Provide direct support to oral surgeons and other provider personnel in the delivery of dental care and service...  ...addition to the following: Maintain organized oral surgery instruments and supplies. Transcribes essential... 

Aginsky Capital Group, LLC

Junior Investment Analyst Job at Aginsky Capital Group, LLC

Join to apply for the Junior Investment Analyst role at Aginsky Capital Group, LLC$50,0...  ...Qualifications1-3 years in investment banking, private equity, or corporate M&A....  ...platform scales.Job DetailsSeniority level: Entry levelEmployment type: Full-timeJob... 

Katayama American Company Llc

Environmental Health & Safety Specialist Job at Katayama American Company Llc

 ...Description Job Description Department: Safety Reports To: HR Director FLSA...  ...are seeking an experienced Environmental, Health, and Safety (EHS) Specialist to join our...  ...Bachelors degree in Environmental Science, Occupational Health and Safety, or equivalent... 

Spectrum Center Schools and Programs

Speech Language Pathologist, Virtual Job at Spectrum Center Schools and Programs

 ...SLP) credential. Prior experience and/or knowledge in special education services and compliance, particularly for students with autism related disabilities and emotional disturbance. Proven success in developing and implementing effective treatment plans for students... 

GUARANTEED CARRIERS LLC

OTR Drivers Job at GUARANTEED CARRIERS LLC

 ...Job Description Job Description Safely and efficiently transport goods over long distances. Perform thorough pre-trip and post-trip inspections of the vehicle. Securely load, unload, and tarp freight as needed. Adhere to all state and federal regulations...