HVAC Service Manager Job at Frank Gay Services, Lady Lake, Lake County, FL

OFExcDRXMXp0YzlibWxvd1lxMW9CUWMw
  • Frank Gay Services
  • Lady Lake, Lake County, FL

Job Description

Are you an EXPERIENCED Residential HVAC Service Manager looking to TradeUP to a new opportunity with:

Salary + Bonus Range: 85,000 -100,000+/yr

  • Weekly Pay
  • Monthly Performance Bonus
  • Medical, Dental, Vison
  • Paid Time Off (PTO)
  • Paid Holidays
  • Birthday Paid Off
  • Company Paid Life insurance.
  • 401(k) matching
  • Tuition & Education Assistance
  • Company phone and Laptop
  • Access to Company vehicle while on the job when needed.

This is the position for you! Frank Gay Services seeks an HVAC leader with a positive attitude to join our award-winning HVAC service department.

What You Will Do:

The Service Manager is primarily responsible for coordinating and managing Field Service Technicians in a variety of functions related to serving new and current customer needs. This position is responsible for increasing business volume, and customer base, and managing staff charged with meeting and exceeding customer expectations on service and service-related projects.

Essential Functions

· The HVAC Service Manager will partner with installation, dispatch, warehouse, and any other necessary departments to ensure timely and accurate service to customers by company standards and procedures

· The HVAC Service manager will Follow up and resolve escalated customer disputes/complaints, and ensure effective and long-term problem resolution

· Monitors and acts on the department’s projected and forecasted performance goals including but not limited to: average ticket per call, percentage of sales leads average callbacks, and number of COD calls completed.

· Provides regular feedback to the Service Line Operations Manager on the department’s performance

· Partners with customer service and dispatch center teams to ensure maximum capacity and efficiency in meeting and/or exceeding the forecasted amount of service department calls

· Provides consistent and accurate feedback, encouragement, support, professional development, and coaching to all service technicians

· HVAC Service Manager will execute effective and ongoing communication with each technician to ensure that each service technician has a clear understanding of their goals and expectations

· Plans, develops, and leads facilitation of the weekly technician meetings with appropriate, positive, and balanced content

· Ensures that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions

What You Need:

· At least five (5) years of HVAC residential service experience with diagnostic troubleshooting and repair service, including air conditioning & heating systems.

· At least three years (3) HVAC Service Technician experience with the ability to train others.

· Must be willing to work outdoors in any weather conditions.

· Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.

· Some overnight and local travel is expected for this position.

Job Tags

Weekly pay, Holiday work, Local area, Outdoor, Night shift,

Similar Jobs

ALS Recruiting Ltd

Freight Forwarder Job at ALS Recruiting Ltd

 ...to learn more.Base pay range $55,000.00/yr - $70,000.00/yrThe Freight and Logistics Head Hunter - CA & TX ? Two roles available!...  ...Export AgentI am hiring on behalf of a well-established freight forwarder based in Torrance, CA. They are seeking qualified candidates for... 

4JG Enterprises

CDL A Truck Driver Local Job at 4JG Enterprises

6 Months Experience - No Touch Freight - Local Home Daily PAY: $71,500 - $75,000 / Year .67 cpm Local Lane Operates In A 300 Mile Radius of Van Buren OH Mon-Fri / 6 pm Start Time 10-14 Hour Shift No Touch Freight HazMat Required Within 90 Days (Company... 

Beacon Health System

RN Health/Wellness Coach (BHV) Job at Beacon Health System

 ...necessary lab work. Additionally, you will serve as a patient coach, offering guidance on wellness topics such as weight management, nutrition, exercise, stress reduction, smoking cessation, and overall health. Working closely with physicians, you will help implement... 

Avera Health

Registered Nurse (RN) or Licensed Practical Nurse (LPN) or Medical Assistant | Pediatric Clinic Job at Avera Health

 ...Our Team as a Registered Nurse (RN), Licensed Practical Nurse (LPN), or Medical Assistant! Are you ready to make a difference in...  ...provide exceptional nursing and medical assistant care in our vibrant pediatric clinic. This is your chance to be part of a dedicated team that... 

Mentalzon

Art Therapist (Remote) Job at Mentalzon

 ...anywhere. Mentalzon.com is seeking innovative and qualified Art Therapists (ATR, ATR-BC) to provide engaging remote art therapy services...  ...Benefit from Mentalzon's marketing efforts and receive technical assistance for your profile and platform use. Build Your Reputation:...