Job Description

Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Responsibilities

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Ensure all guests feel they are having an exceptional experience at the property
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Perform additional bookkeeping, administrative, and accounting procedures as required

• High school diploma or equivalent required; some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Requires a flexible schedule that allows for overnight shift hours
• Great communications. and excellent customer service skills are required
• Computer proficiency is required; experience with accounting or reservation software is preferred Fairfield Inn & Suites Newport Cincinnati

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