Community Engagement Manager Job at Kyo, Houston, TX

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  • Kyo
  • Houston, TX

Job Description

Kyo is a leading provider of therapy for individuals with autism. Our core service is Applied Behavior Analysis (ABA) therapy. We serve thousands of families across nine states and are growing rapidly to meet the need for services. Each day, our team seeks to make every moment count for our clients and for each other. Kyo’s Administrative team works together to ensure the best possible experience for current and future clients and teammates. As the Community Engagement Manager , you will develop community and provider relationships that drive client growth in your territory. You will oversee partnership development to ensure a steady stream of new referrals, and you will take a strategic, proactive approach to community engagement and client growth. Ideal candidates will be results-driven professionals with a passion for community engagement, a proven business development track record, and the ability to grow referral pipelines while positioning Kyo as a trusted provider in competitive markets. Salary Range: $60,000 – $100,000 DOE and Location. This role is partially remote, and you must reside in one of the following metro areas: CA, WA, OR, AZ, CO, UT, TX, TN, IN, GA, FL, SC. Why Kyo? Fun-Loving & Tenacious Team : Work with a supportive and spirited team that values collaboration and enjoys the journey. Comprehensive Benefits : Medical, vision, dental, and life insurance. Financial Wellness : 401(k) plan and cell phone stipend. Work-Life Balance : 19 days of PTO per year and 10 holidays per year. Employee Assistance Program : Resources to support personal and professional well-being. Responsibilities Develop and execute a strategic outreach plan to increase client referrals across the assigned territory. Build and maintain strong, long-term relationships with referral sources, including diagnosticians, pediatricians, and other community partners. Own referral and client growth targets and track key performance indicators in the CRM and other Kyo systems, including customer contacts, referrals received, and provider engagement. Act as a Kyo brand ambassador, effectively communicating our differentiated approach to ABA Therapy. Lead in-person meetings, presentations, and networking opportunities to expand Kyo’s visibility and credibility. Identify and attend local events, such as walks, resource fairs, and other community gatherings, to increase Kyo’s brand recognition and foster new partnerships. Collaborate on territory management with internal partners, including Regional Directors or other administrative colleagues within Kyo. Regularly report progress to the Director of Community Partnerships and contribute insights for continuous improvement. Qualifications and Skills Bachelor’s degree required , preferably in healthcare, marketing, or communications Experience: 2+ years in sales, business development, or customer outreach (preferably in behavioral health or ABA therapy). Skills: Strong relationship-building, communication, and strategic planning abilities. Autonomy: Proven ability to work independently and manage a territory effectively. Travel: Willingness to travel up to 20%. Technology: Proficiency in CRM applications, Microsoft Office/Google Suite, and data tracking for performance measurement. Basic and Physical Requirements Sit or stand for extended periods; remain stationary for up to 100% of an 8-hour workday. Reach with hands and arms; use hands to type with a keyboard and handle objects (e.g., computer mouse); speak and hear. Must have visual acuity to read and comprehend written communication. Must be able to read and interpret documents in English (e.g., handbooks, training materials, procedures). Must be able to receive and act on detailed information through oral communication in English. Additional Information Kyo is dedicated to protecting vulnerable populations, including youth. We conduct comprehensive background checks and fingerprint screenings for all potential employees. These screenings will reveal your entire criminal record, including convictions that have been expunged, sealed, dismissed, or otherwise modified, regardless of when the offense occurred. Having a criminal conviction will not automatically disqualify you from employment; each case is evaluated individually, considering the nature of the offense, the time elapsed, and the surrounding circumstances. Are you comfortable undergoing a background check as part of the hiring process? Are you authorized to work legally in the United States for Kyo? Note: If hired, a form I-9 must be completed at the start of employment. By selecting yes, you certify that the information contained in this application is correct to the best of your knowledge. Providing false or misleading information is grounds for withdrawal of an offer or discharge if hired. #J-18808-Ljbffr Kyo

Job Tags

Work at office, Local area, Remote work,

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