Job Description

Job Description

West Point Automotive is looking to hire a Certified General Motors Technician.

At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team. 

Job Summary: A Certified General Motors (GM) Technician is a highly skilled professional responsible for diagnosing, repairing, and maintaining vehicles manufactured by General Motors. These technicians are trained and certified by GM and possess in-depth knowledge of GM vehicle systems and technologies.

Key Responsibilities:

1. Vehicle Diagnostics:

   • Use advanced diagnostic tools and equipment to identify and troubleshoot vehicle issues accurately.
   • Interpret diagnostic codes, data, and computer-generated reports to diagnose problems.

2. Repairs and Maintenance:

   • Perform a wide range of mechanical, electrical, and electronic repairs on GM vehicles, including engines, transmissions, brakes, suspension, and HVAC systems.
   • Conduct routine maintenance services, such as oil changes, brake inspections, and tire rotations, adhering to GM guidelines and recommendations.

3. Parts Replacement:

   • Replace and install GM-specific parts and components, ensuring proper fit and functionality.
   • Follow GM repair procedures and specifications for all replacements.

4. Software Updates and Programming:

   • Update and reprogram vehicle software, modules, and control units as needed to address performance, safety, and emissions issues.
   • Stay current with GM's latest software updates and technical service bulletins.

5. Documentation and Reporting:

   • Maintain detailed records of all services performed, including parts used, labor hours, and diagnostic findings.
   • Complete service reports and warranty claim documentation accurately.

6. Quality Assurance:

   • Ensure that all repair and maintenance work meets GM's quality standards and specifications.
   • Conduct quality control checks on completed work to verify accuracy and customer readiness.

7. Customer Interaction:

   • Communicate effectively with customers to explain necessary repairs, provide estimates, and address concerns.
   • Offer expert advice on vehicle maintenance and recommend GM-approved services.

8. Safety and Compliance:

   • Follow safety protocols and guidelines when working with GM vehicles and equipment.
   • Stay informed about GM safety recalls and conduct recall-related repairs as needed.
   • Adhere to environmental regulations and disposal guidelines.

9. Training and Development:

   • Participate in ongoing GM training programs to stay up-to-date with the latest vehicle technologies and repair techniques.
   • Mentor and train apprentice technicians as needed.

Qualifications:

• High school diploma or equivalent; completion of a GM-certified automotive technician training program is required.
• Valid certification as a General Motors Certified Technician.
• Extensive experience working with GM vehicles, including a strong understanding of GM-specific systems and technology.
• Proficiency in using GM diagnostic tools and software.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Physical ability to lift and maneuver heavy vehicle components.
• Valid driver's license and a clean driving record.

Certified General Motors Technicians are critical to maintaining and servicing GM vehicles to the highest standards of quality and safety. Their expertise in GM-specific systems, diagnostic tools, and repair procedures ensures that customers receive reliable and efficient service for their General Motors vehicles.

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