Job Description

This range is provided by Akkodis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $75,000.00/yr - $85,000.00/yr Additional compensation types Annual Bonus Job Overview Akkodis is seeking a Business Systems Analyst for a direct hire full-time opportunity in the west suburbs of Cleveland, OH. Qualified candidates will have 3+ years of experience in an Analyst role along with skills in SQL. The Analyst will be responsible for delivering successful new client implementations of applications, as well as ongoing client support. Salary Range: $75-85K plus 100% employer paid benefits and a large annual bonus. Total compensation will be closer to $100K. This is a great chance to join an established and growing Cleveland-based employer! Business Systems Analyst Job Responsibilities Responsible for data analysis and data translation between proprietary and standard file formats. Utilizes systems and data to resolve business issues in the most effective and productive manner. Responsible for documenting and implementing the functional requirements, technical specifications and template documentation designs for client’s business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. Responsible for reviewing complex data files, creating mapping documents, interpreting client requirements and providing guidance on best practices. Utilize SQL databases to analyze inputs/outputs in order to identify coding issues and/or changes needed. Ability to speak to the internal business product’s technical capabilities while understanding client requirements in order to provide direction and guidance to both external and internal stakeholders. Act as a liaison between teams, responsible for system enhancement and defect submissions and correction confirmation in conjunction with the QA Team. Perform validations for all system development. Develop and maintain effective, strong working relationships with new and existing clients. Ability to effectively communicate with clients including executive level stakeholders, technical and non-technical resources. Must have high level of professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals. Collaborate with internal departments including information technology to develop or enhance existing client products including documenting business requirements, ensuring technology meets business requirements, conduct validation processes, perform testing in conjunction with the QA Team, and creating end user documentation and training. Identify and implement opportunities for improvements and escalate issues for resolution as needed. Must have demonstrated ability to ask questions of the business, formulate action plans, and execute and deliver successful projects independently and of high quality. At times, may manage the implementation of new payment delivery technology projects including developing implementation project plans appropriate for each client, in coordination with the Project Management Team. Manage ongoing status meetings and communication with clients to ensure that the implementation project is moving forward in a manner consistent with the project plan. Coordinates resolution of client issues and concerns. Participate in internal daily stand up meetings, related to the projects you are involved in. Achieve proper cadence and discipline as related to the project team in the Software Development Lifecycle; contributing daily through the Agile Methodology. Qualifications 3+ years of experience in a Business, Data, or Systems Analyst or related role. Working knowledge and experience with SQL databases required. Experience with Crystal Reports preferred. Must be able to write SQL queries. Knowledge or experience in payment processing systems, insurance, claims systems, client support, client or systems implementations, EDI, and/or healthcare are plusses. Experience and knowledge of Agile Methodologies such as KANBAN and Scrum is preferred. Excellent work ethic, leadership skills, interpersonal and organizational skills. Strong analysis, critical thinking and problem-solving skills. Ability to work effectively in a fast paced, results-oriented environment. Ability to work independently in solving business problems. Demonstrates a high level of organizational skill with the ability to prioritize and manage change. If you are interested in this Business Analyst role, please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact Kathy Becher at 216-750-6232 or kathy.becher@modis.com. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. #J-18808-Ljbffr Akkodis

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