Business Office Associate - Lead Job at CarMax, San Diego, CA

OEF0cTVtUjVzTXRabkZNMVpxOWlCZ3d4bmc9PQ==
  • CarMax
  • San Diego, CA

Job Description

Peer leader to Business Office Associates, responsible for processing and auditing paperwork associated with sales, leading self and others through daily business requirements, cash management, and providing exceptional customer service. Mentors Business Office Associates, assisting them with development and training. Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines. Participates in the rotation of the “Manager on Duty” role – responsible for delegating and directing the business office work flow, answering questions related to transactions, handling customer issues/concerns and following up on delegated business office work tasks. Delegates and follows up on various Business Office tasks. Provides customer service by listening, answering customer questions and explaining paperwork process. Processes paperwork associated with retail automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and titling, and auditing completed paperwork. Processes paperwork associated with an appraisal lane purchase including title collection calls and follow up, obtaining proper paperwork and signatures from customers and sending appropriate documentation to Corporate for funding of drafts. Manages cash including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security. Processes paperwork affiliated with the state DMV. This includes submitting paperwork necessary to title and register a vehicle for a customer after the sale. Clerical responsibilities including copying, filing and answering phones. May assist in hiring process by attending job fairs and performing interviews in partnership with a manager. Qualifications include ability to create and maintain a positive work environment, perform supervisory tasks (preferred experience: 3 years of customer facing work; 1 year of supervisory work), delegate effectively, follow up, make decisions using independent and sound judgment, resolve customer and associate issues, read, interpret and transcribe data to maintain accurate records, understand numeric filing system, use word processing, spreadsheet and other programs with intermediate PC skills, multi-task in a high energy, fast-pace work environment, lift objects weighing 15-20 lbs, and communicate effectively with customers and associates. Complete CarMax provided training on the functional areas of the Business Office for cross-training and full coverage.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Full time,

Similar Jobs

Mosaic

Direct Support Associate (Overnight) Job at Mosaic

If making a positive impact in the lives of others is always on your to-do list -- you'll LOVE working with a team that puts people first. We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people ...

Avera Health

Registered Nurse (RN) | Urgent Care Job at Avera Health

 ...you serve with providing direct resident care. Positive Work Environment: Be part of...  ...Brief Overview The Registered Nurse in Urgent Care is accountable for providing high quality...  ...school of nursing Registered Nurse (RN) - Board of Nursing An active license in the... 

RSU 11/MSAD 11

Special Education Teacher - Autism Program Job at RSU 11/MSAD 11

 ...Position: Special Education Teacher Autism Program Location: Helen Thompson School Date Position Available: 2025-2026 School Year Qualifications: Special Education (282) Certification and current CHRC Authorization through State of Maine Department of Education... 

Queen's Health Systems Inc.

Orthopedic Surgery Physician, Hand and Upper Extremity 152570 Job at Queen's Health Systems Inc.

Orthopedic Surgery Physician, Hand and Upper Extremity 152570 Orthopedic Surgery Physician, Hand and Upper Extremity 152570Company DescriptionThe Queens Health System is a non-profit healthcare organization with four hospitals, over 70 specialty health care locations... 

Pacific Coast Hospitality

Restaurant Corporate Operations Director Job at Pacific Coast Hospitality

 ...Columbia.Market: Seattle, WAJob Description:A leading and growing local franchise of a national pizza company is looking for a Corporate Operations Director candidate to lead and support franchise Area Supervisors and General Managers for the entire Washington State...