Accounts Receivable Manager Job at Alliance Shippers Inc., Orland Park, IL

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  • Alliance Shippers Inc.
  • Orland Park, IL

Job Description

An Accounts Payable Manager oversees accounts receivable, identifies overdue payments, terms, contacts customers/ payment companies to resolve issues, and implements new processes to ensure timely collection of outstanding invoices. Works directly for the controller(USMMG or Alliance), and helps oversee cash application on a timely basis

Key Responsibilities:

Monitoring Accounts Receivable:

  • Regularly review customer accounts to identify and flag overdue payments.
  • Work closely with the accounts receivable clerks to ensure the proper cadence and follow-up are being used.
  • Manage relationships with large payment companies like Cass to ensure they adhere to the credit terms of each customer.

Contacting Customers:

  • Contact customers via phone, email, or mail to discuss overdue invoices and payment arrangements.

Resolving Payment Disputes:

  • Investigate and resolve customer inquiries and disputes related to billing and payments.

Maintaining Records:

  • Accurately document all interactions with customers, payment arrangements, and collection efforts.

Generating Reports:

  • Prepare regular reports on the status of outstanding accounts, collection efforts, and payment performance.

Understanding Transportation Industry:

  • Possess a good understanding of the transportation industry, including freight terminology, billing practices, and common industry issues.

Collaborating with Other Departments:

  • Work closely with sales, customer service, and operations teams to ensure smooth communication and efficient collection processes.
  • Develop an understanding of accounts so that the salesperson is brought into the collection process when escalation is needed.

Resolving Internal and External Account Queries:

  • Handle inquiries from both internal and external sources related to accounts.

Recommending Further Action:

  • Recommend further action or discontinuation of service when necessary, in coordination with credit and sales departments.

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