Job Description
VOCATIONAL SUPPORT SPECIALIST/Internal Auditor
The Vocational Support Specialist plays an integral role in providing support services primarily to employees with disabilities assigned to the Human Resources workforce. The incumbent is responsible for ensuring individuals with and without disabilities obtain needed support designed to monitor, improve and enhance individual performance. They are expected to support Melwood’s Human Resources goals: employee productivity, retention, social skills integration, and successful employment, concerning individuals with disabilities and other populations who experience barriers to employment. Vocational Specialists work alongside the personnel performing the job tasks. The incumbent must meet federal, state, and local human-service requirements for individuals with disabilities.
In addition, the Vocational Specialist will perform the vital function of instructing, monitoring, and correcting work-related activities to achieve contract objectives.
*1. Provides individual task training on an ongoing basis through task analysis and task completion goal plans. This includes developing training approaches appropriate to the individual supported when there is a job change, quality requirement change, etc.
* 2. Provides counseling and supportive assistance to individuals assigned to the Contract Division and performing contractual work. It helps employees and supervisors identify factors that may impede job performance.
*3. Teaches the specific job tasks necessary to achieve performance success. Obtains guidance from operations management and technical experts to achieve viable methods to train the workforce on an ongoing basis.
*4. Consults with supervisors and management regarding the needs of Human Resources employees. Communicates strengths and weaknesses of employees and identifies possible methods of increasing strengths and minimizing weaknesses. Communicate corporate values and goals (including performance targets) to each employee.
*5. Works with all assigned direct employees to achieve quality, timeliness, and contract site’s profitability objectives. Observes ongoing workplace behavior to identify and correct any negative deviations in behavior or performance quickly.
*6. Provides comprehensive support and crisis intervention in areas such as, but not limited to, immediate on-site intervention, problem analysis, and follow-up recommendations. Maintains and sharpens training approaches for a varied workforce. This includes staying current on behavior modification theories and application and task analysis, and operational training.
*7. Facilitates acclimation and integration issues, task change coping strategies, job performance, on-site work, and personal related goal setting and needs assessments.
*8. Prepares written summaries, in approved format, on all individual counseling activities about meetings, phone contacts, site visits, counseling sessions, etc.
QUALIFICATIONS
A dynamic nonprofit providing jobs and opportunities for people with disabilities for over 50 years and counting in the greater Washington, DC area.
A dynamic nonprofit providing jobs and opportunities for people with disabilities for over 50 years and counting in the greater Washington, DC area.
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