Job Description

Underwriting Assistant

Adecco is currently assisting a client in their search to fill a Underwriting Assistant located in Indianapolis IN(Hybrid role) Contract role Pay Rate $27/HR. We are seeking a Surety Underwriting Assistant with exceptional customer service skills to provide administrative and underwriting support within our National Bond Center. This role involves significant phone communication with agents, clients, and underwriters nationwide. Responsibilities include assisting with new bond transactions, endorsements, managing supporting underwriting information, updating agency details, and performing general office administrative tasks as needed.

Key Responsibilities:

• Provide support to agents regarding our online Surety Agency portal and process Surety business through bond and data entry for the national organization.
• Respond to internal and external customer inquiries, ensuring timely follow-up and customer satisfaction.
• Prepare and execute new bonds, riders, and process renewals, cancellations, endorsements, and reinstatements.
• Communicate effectively with Home Office and field underwriters, Territory Managers, attorneys, and Surety IT personnel.
• Apply independent judgment to complete complex or specialized tasks within defined policies and procedures.
• Retrieve and verify information using various systems, including billing/workflow and database systems.
• Assist with billing, premium, and commission discrepancies as needed.
• Participate in process improvement initiatives by sharing ideas and seeking innovative solutions.
• Perform general administrative tasks such as data entry, document preparation, electronic filing, and clerical support.

Qualifications & Skills:

• Strong communication skills (verbal and written) with a customer-focused approach.
• Ability to multi-task and manage priorities in a fast-paced environment.
• High level of dependability and attention to detail.
• Proficiency in data entry and working with internal systems.
• Experience in clerical or administrative roles; surety or insurance experience is a plus.

Working hours 8:00 PM -5:00 AM Monday to Friday.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply.

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