Telephone Triage Nurse Job at WELLTECH PARTNERS, Raleigh, NC

OEFsZzQyOTR1OGhlbmxZM2JxbHRBQTAv
  • WELLTECH PARTNERS
  • Raleigh, NC

Job Description

Job Description

Job Description

Title: Telephone Triage Nurse
Status: Full-time
Location: Raleigh, NC
Relocation: Not Offered
Salary: Salary to be discussed with a Bryant Staffing Solutions Recruiter.
Visa Support: Not Available
Are you an experienced RN who enjoys supporting patients over the phone while using your clinical judgment to provide compassionate, high-quality care? A well-established multi-site healthcare organization is looking for a  Telephone Triage Nurse to join their in-office team in Raleigh, NC.
About the Role:
This is a non-supervisory position requiring in-office attendance. You'll play a critical role in ensuring that patients receive timely, accurate, and empathetic guidance over the phone. This role involves working closely with clinical teams to manage patient calls, document interactions in the EMR, and support follow-up care.
Key Responsibilities:

  • Conduct patient assessments via phone, using established clinical protocols to determine the urgency of symptoms.
  • Accurately document all calls and patient interactions in the electronic medical record (EMR).
  • Manage prescription refill requests, lab/radiology communication, and patient messaging in collaboration with clinic staff.
  • Follow triage guidelines and standing orders to provide appropriate advice or escalate cases.
  • Provide education and reassurance to patients and caregivers.
  • Maintain compliance with HIPAA and organizational policies.

Qualifications:

  • Active RN license in North Carolina.
  • Minimum of 2 years of recent experience in pediatric nursing and telephone triage (or a combination of both).
  • High level of comfort using EMR systems and managing multiple clinical tasks simultaneously.
  • Strong communication skills and a calm, empathetic phone presence.
  • Must be detail-oriented, reliable, and organized.

Perks of the Location:
Raleigh offers a dynamic mix of city amenities and outdoor lifestyle. With a moderate cost of living, excellent school systems, and access to arts, culture, and entertainment, it's a great place to live and work. Enjoy the greenways, vibrant downtown scene, and weekend trips to nearby mountains or the Carolina coast.

Company Description

WellTech Partners has over 30 years experience in healthcare recruitment and staffing and over 10 years in international recruitment.

Company Description

WellTech Partners has over 30 years experience in healthcare recruitment and staffing and over 10 years in international recruitment.

Job Tags

Full time, Work at office, Relocation, Visa sponsorship, Weekend work,

Similar Jobs

Globe Life Liberty National Division Violand Agencies

Insurance Associate - Leadership Track Job at Globe Life Liberty National Division Violand Agencies

 ...offer a supportive team culture, hands-on training, and clear advancement paths. Whether...  ...health and retirement benefit options Paid training and professional development...  ...Customer Service & Sales Representative Entry-Level Insurance Professional Keywords: Insurance... 

Charlotte Tilbury

Charlotte Tilbury Freelance Makeup Artist Job at Charlotte Tilbury

 ...Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional... 

CarDon & Associates

Certified Nursing Assistant (CNA) - All Shifts - Aspen Trace Job at CarDon & Associates

 ...Aspen Trace is now hiring full-time all shifts CNA's. Daily and weekly pay available and great benefits! Create a better future with...  ...Benefits ~ Innovative Training Programs ~ Group medical/dental/ vision/life insurance/flexible spending accounts. ~ Disability... 

City of San Antonio

Airport Operations Supervisor - Airfield Job at City of San Antonio

Job Description Job Description Company Description The City of San Antonio's mission is to deliver quality City services and commit to achieve San Antonio's vision of prosperity for our diverse, vibrant, and historic community. Our approximately 12,000 employees...

Partners Bank

Human Resources Manager (Bank)/ #1136 On-Site Only Job at Partners Bank

Job Description Job Description Summary for the HR Manager: Manage and coordinate human resources activities including but not limited to employment and employee relations. Job Requirements for the HR Manager: Bachelors degree (B.A.) or equivalent, at...