Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Signing bonus Training & development Vision insurance Join Hand and Stone! We are currently seeking an energetic and reliable Spa Director to help us run our operations. Are you a dynamic leader and motivator? Do you want the power to develop an amazing workplace culture? As the Spa Director, you will oversee the spa's overall operation to maximize profits through excellent customer service and satisfaction. The ideal candidate values collaboration and will guide staff to operate efficiently through effective communication and teamwork. This role involves managing daily operations, achieving sales targets, and delivering exceptional customer service. We believe in performance-based pay, so if you are driven, creative, and eager to grow, you'll thrive here. Qualifications: Great personality and interpersonal skills Strong sales and marketing skills to grow our business Leadership ability to manage a diverse team Excellent communication skills Organizational skills to ensure smooth operations Empathy and customer focus Spa experience is a plus but not required; training will be provided Responsibilities: Increase membership and overcome objections Develop marketing strategies to maximize revenue Analyze data to inform business decisions Work independently with sound judgment Manage staff schedules and operations Maintain cleanliness and ambiance Manage inventory Ensure customer satisfaction and handle complaints Ensure policy and legal compliance Hire, train, and mentor staff Motivate the team to meet high standards About Us Hand & Stone Massage and Facial Spa professionals are dedicated to exceeding client expectations by providing superior massage and facial services at affordable prices, ensuring a high-quality experience for every guest. #J-18808-Ljbffr Hand & Stone Franchise Corp
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