Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Major Responsibilities/Activities As Software Intern, you will be responsible for developing and testing features to enhance the Genesys Cloud Voice Application Team's Services. The core services include Number Purchasing, Number Management, Billing and 911 Services. You will have the opportunity to develop and maintain AWS micro services, REST APIs, and Ember.js user interfaces in a very dynamic and agile environment.
•Implement new features, work with support services to fix any issues found in the field, and monitor platform components.
•Write unit and integration tests.
•See features through deployment into production.
•Stay current with industry developments and new trends
•Adhere to Genesys Code of Business Conduct and Ethics
Successful Software Interns will •Work closely and collaboratively with team members.
•Demonstrate a high level of curiosity and keep up-to-date on the latest technologies.
•Take ownership and strive for excellence in the features they deliver.
•Follow Best Practices for security, logging, metrics and test automation as important components of new development
Minimum Requirements •Some experience with software engineering in Java
•Some experience with REST APIs
•Good verbal and written communication skills
•Actively pursuing a Bachelor's or Master's degree in Computer Science
The ideal candidate would also have experience with: - Java
- Spring
- Git
- Maven
- Ember js
- Node.js
- Jenkins
- Amazon Web Services
Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$0.00 - $0.00
Benefits: - Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
More details about our company benefits can be found at the following link:
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit
Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Genesys
Job Tags
Holiday work, Work from home, Flexible hours,