Service Coordinator (Kona) Job at Express Employment, Kailua Kona, HI

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  • Express Employment
  • Kailua Kona, HI

Job Description

Job Description

Job Description

Top Job

Located in Kailua-Kona, HI

Salary: $20-25/hr

Service Coordinator - Equipment Service Operations ($20-$25/hr)

?? Location: Kona, HI
?? Job Type: Full-Time
?? Pay Range: $20-$25/hour (based on experience)

Join a trusted, family-owned company that's been serving Hawai‘i for over 60 years. We're seeking a Service Coordinator to support our equipment service operations in Kona. This role is ideal for someone with strong administrative skills, service shop experience, and a passion for customer service.

Service Coordinator Key Responsibilities

  • Open and manage work orders, reconcile timecards, and ensure accurate job documentation
  • Coordinate job schedules, equipment pickups/deliveries, and mechanic assignments
  • Process warranty claims and collaborate with internal departments and vendors
  • Maintain service records, requisitions, and department files
  • Assist with customer communication, job status updates, and dispute resolution
  • Support safety, credit, and housekeeping policies
  • Monitor departmental metrics and identify training needs for support staff
Service Coordinator Qualifications

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • Minimum 5 years of experience in a service shop environment
  • Strong PC and administrative skills
  • Excellent customer service, attention to detail, and communication abilities
  • Supervisory experience preferred
Physical & Environmental Requirements

  • Ability to lift up to 25 lbs, walk, stoop, reach, and sit for extended periods
  • Work in office and shop environments with varying noise and temperature conditions
Service Coordinator Benefits (Once Hired On)

  • Competitive compensation
  • Medical, dental, and vision insurance
  • Health savings account & flexible spending accounts
  • Paid time off (PTO)
  • 401(k) with company match
  • Life & accident insurance
  • Employee assistance and legal support programs
  • Travel assistance and wellness programs
  • Referral and longevity bonuses
  • Recognition programs
  • Store discounts
  • Boot reimbursement
  • Tuition reimbursement
  • Company-supplied uniforms
  • Advanced technical training
  • Career growth and development opportunities
Interested?
Call us at to schedule an interview
Submit your resume in response to this posting
Apply online at

About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers.

#HIOFFICE

Express Office: Pearl City

945 Kamehameha Highway

Unit 5

Pearl City, HI 96782

Job Tags

Full time, Temporary work, Part time, Work at office, Flexible hours,

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