This position is a hybrid in-office role that works out of our Headquarters in Boston, MA. This role is not a virtual/remote position - 4 days in office/1 day WFH.
At this time, Wayfair is unable to hire candidates that require visa sponsorship now or in the future for this position.
The Customer Communications team sits within Marketing and is responsible for all email, app push, and SMS communications between Wayfair and our customers. Within this team, the Email Senior Manager role will oversee the email channel (the company’s 2nd largest channel) and report to the head of Customer Communications. The role will be responsible for leading, creating, and driving an aggressive testing roadmap, owning channel performance, managing a team of 6, and partnering with tech stakeholders. If you have a passion for testing and learning, love to coach and lead, and want to make an impact by leading one of our most important marketing channels, then this is the role for you!
What You'll Do
What You’ll Need
Massachusetts Applicants : I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
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