Salesforce CRM Business Analyst Job at CAPGEMINI ENGINEERING, Atlanta, GA

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  • CAPGEMINI ENGINEERING
  • Atlanta, GA

Job Description

Job Description

We are seeking a highly skilled and experienced Salesforce Business Analyst to join our team. The ideal candidate will have a strong background in the Salesforce domain, CRM systems, and financial services. This role requires a blend of business analysis and data analytics expertise, with a solid understanding of JIRA and Agile methodologies.

Primary Responsibilities:
  • Analyze and optimize Salesforce processes to enhance business performance.
  • Collaborate with stakeholders to gather and document business requirements.
  • Develop and maintain CRM systems to support business operations.
  • Provide insights and recommendations based on data analysis.
  • Manage and prioritize tasks using JIRA within an Agile framework.
  • Ensure compliance with SDLC processes and best practices.
Must-Have Skills:
  • Extensive experience in the Salesforce domain.
  • Strong knowledge of CRM systems and processes.
  • Proven experience in the financial services industry.
  • Solid background in business analysis and data analytics.
  • Proficiency in JIRA and understanding of SDLC, especially Agile methodologies.
Good-to-Have Skills:
  • Experience with sales and distribution management.
  • Familiarity with Snowflake or other client data platforms.
Qualifications:
  • Bachelor's degree in Business, Information Technology, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical abilities.
CAPGEMINI ENGINEERING

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