Job Description

Retirement Plan Account Administrator - PA2025PLANADMIN-R-005 role at SS&C Technologies

Overview

The Retirement Solutions Group is looking for a dedicated and experienced Retirement Plan Account (Administrator) Manager to join our rapidly growing team. The ideal candidate will be responsible for managing and servicing retirement plan accounts, ensuring client satisfaction, and complying with regulatory requirements. Building strong rapport with plan sponsors and brokers with complex and sensitive plan issues. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of retirement plan products and services.

Location: Remote Texas, Arizona, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, Tennessee, South Carolina, Connecticut, New York, & Ohio

Get To Know Us: SS&C Retirement Solutions A full suite of solutions for core recordkeeping to help firms master complexities across the retirement lifecycle from accumulation to drawdown.

What You Will Do

• Respond to plan sponsors requests for information on a variety of issues, including ongoing requests for plan amendments. This includes consultative services.
• Obtain all necessary information, determine feasibility of requests, and submit requests to individual specialists for action.
• Interface with management and internal support groups to research issues and coordinate responses to plan sponsors. This includes conducting trend analysis of issues, response times, and other valuable statistics.
• Develop and recommend improvements to workflows and procedures to increase efficiency and client satisfaction.
• Assist in the collection, review and preparation of client information used for compliance testing and filings.
• Promote customer satisfaction through proactive and effective service delivery and ensure prompt and effective response to all plan sponsor inquiries.

What You Will Bring

• Bachelors degree and 2 years of work-related experience, or a Masters degree and 1 year of work-related experience, or 4 years equivalent work-related experience
• 3-5 years of defined contribution plan administration/ management experience, with a strong background in customer service/relationship management
• Advanced knowledge of Microsoft Office Applications; specifically Excel and PowerPoint. Advanced knowledge of ERISA, DOL, and IRS regulatory issues is highly desired.
• Strong understanding of TPA, Plan Sponsor, broker, and participant roles and responsibilities in qualified plans, as well as understanding of testing and plan documents.

Benefits and Perks

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to celebrating variety of backgrounds, talents and experience of our employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more

Details

• Remote

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Software Development

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Maryland: Salary range for the position: $80,000 USD to $90,000 USD.

Thank you for your interest in SS&C. If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

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