Job Description

Recruiter

Location: Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office) Type: Full-time Compensation: Competitive salary + equity + premium benefits

Let's be honest: at most companies, "recruiting" means shuffling resumes, scheduling calls, and pushing candidates through a funnel. Not here.

At Files.com, recruiting is the single most important responsibility in the business. Our Recruiters don't just manage processthey shape the future of the company. They are trusted advisors, decision-shapers, and closers. Every search is run with rigor and precision. Every candidate journey is managed with care and respect. Every hire moves the company forward in a meaningful way.

We don't measure success by how many interviews you schedule or how many offers you extend. We measure success by the quality of the people who join, the impact they make, and the fact that they're still thriving a year later. Our Recruiters are the guardians of that standard. They filter rigorously, they push every stage of the process to cut deeper, and they refine constantly so that every hire strengthens Files.com for the long term.

If you want to practice recruiting as a craftnot coordinationthis is the role.

Who We Are

We're Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We've built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we're scaling intentionallyand this role is central to that growth.

Our Austin and Scottsdale offices are hubs for collaboration and culture. In Scottsdale, you'll work from a gorgeous, spacious office in the heart of Old Town with huge windows, craft coffee, free drinks, and free catered breakfast every dayplus unbeatable access to the best lunch and happy hour spots in the city.

In Austin, our downtown location keeps you right in the action, close to the city's best restaurants, music, and energy. Our space offers a beautiful 26th floor roof deck, craft coffee, free drinks, and free catered lunch every day.

Twice a year, we bring the whole company together for energizing off-sites in cities like Nashville, Miami, and New York.

What You'll Actually Do

In this role, you will:

• Source, screen, and engage candidates across technical and non-technical roles.
• Quarterback the entire recruiting process, serving as the central point of coordination and a friendly, professional face of Files.com.
• Run high-impact interviews using structured rubrics that surface real strengths and risks.
• Manage candidate journeys from first contact to final decision, keeping communication sharp, transparent, and human.
• Diagnose fit and guide decisions by writing crisp, evidence-based interview summaries and advocating for exceptional candidates.
• Negotiate and close offers with professionalism, persuasion, and confidence.
• Keep the process moving: maintain accurate records in Greenhouse (our ATS), prevent bottlenecks, and ensure momentum never stalls.
• Champion diversity and inclusion by flagging bias, pushing for evidence-based evaluation, and ensuring diverse pipelines at every stage.

What Success Looks Like

In this role, success looks like:

• Every hire you close is thriving a year later.
• Hiring managers rely on your insight to calibrate and decide with confidence.
• Candidates walk awaywhether hired or notfeeling respected, informed, and impressed by Files.com.
• Recruiting pipelines are consistently healthy, balanced, and aligned with business priorities.
• Searches move fast without ever compromising on selectivity or quality.

Who Thrives in This Role

You thrive in this role if you:

• See recruiting as a craft, not just coordination.
• Communicate with clarity, empathy, and conviction.
• Thrive on selectivity and won't lower the bar for convenience.
• Can balance speed with rigor and persuasion with process.
• Want to build a long-term career in talent acquisition and leadership.

Where This Role Can Take You (Growth Path)

Recruiters at Files.com grow quickly. Perform here and we'll invest in youfast. Real paths can include:

• Recruiter ? Senior Recruiter lead critical searches across the business
• Recruiter ? Recruiting Manager coach and scale a team of Sourcers and Recruiters
• Recruiter ? People Ops Leadership shape the systems and culture behind our growth

Perks & Benefits

100% Paid Health, Dental & Vision (75% for family) 401(k) with 4% Company Match Equity Grants for Every Employee Paid Parental Leave 20 PTO Days + 11 Holidays + Full Company Winter Break $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts Free catered breakfast in Scottsdale; lunch in Austin Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn't "recruiting" as most companies define it. This is high-stakes, high-impact work where you'll shape the future of the company with every hire. If you want to elevate your recruiting craft, influence real decisions, and grow fast inside a profitable, high-performance SaaS business, this is your seat.

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