(PSP) Part-Time Customer Service Agent Job at United Ground Express, Palm Springs, CA

OFFacTdHOSt1OHhhbUZReGJxOXNDd2sr
  • United Ground Express
  • Palm Springs, CA

Job Description

Job Title

Key Responsibilities

  • Greeting passengers and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
  • Ensure passenger information is processed accurately and flights are sent out on time
  • Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
  • May work in the Baggage Service Office to track the location of baggage and handle passenger questions
  • Comfortable working with computers, mobile devices, and new technologies
  • Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
  • Maintaining composure while managing customer challenges
  • Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
  • Cleaning of the interior of the aircraft
  • Read and interpret checked baggage tags, and cargo labels
  • Prepping and securing the aircraft for the next flight
  • Use radio electronic devices to communicate with co-workers or flight crew
  • Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies

Qualifications and Minimum Requirements

  • Must be at least 18 years old
  • Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
  • Successful completion of pre-employment process which may include but not be limited to; drug screen, hearing and vision check
  • Available to work any shift; day or night, weekends, and holidays; mandatory overtime may be required based on operational need.
  • Comfortable working with computers, mobile devices, and new technologies
  • Must be able to use radio electronic devices to communicate with co-workers or flight crew
  • Must be able to read, write, fluently speak, and understand the English language
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
  • Able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
  • Authorized to work in the United States without sponsorship

What We Provide

  • Competitive benefits
  • Competitive wages
  • Earned Paid Time off
  • Discounted travel for you and your immediate family
  • Career advancement opportunities

United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).

ADA Specifications

  • Ability to operate a computer to enter and retrieve data
  • Ability to utilize radio equipment for communications
  • Ability to lift up to 70lbs on a consistent basis
  • Ability to pass all pre-screening clearances applicable to position qualifications.

Location: Palm Springs International Airport (PSP) - Palm Springs, California.

United Ground Express

Job Tags

Part time, Work at office, Local area, Immediate start, Shift work, Night shift, Weekend work,

Similar Jobs

Tri-Star Transport - Irving Inc

Join the FedEx Ground team as a Pick Up & Delivery Driver Job at Tri-Star Transport - Irving Inc

 ...Job Description Job Description FedEx Pick Up and Delivery Driver ???? Join Our Team as a FedEx Ground Delivery Driver! ???? Location: Hutchins, TX Start Time: 7:30 AM Sharp Schedule: Schedules vary, weekend days included Job Type: Full-time... 

The Wonderful Company

Import/Export Logistics Coordinator - 9 month fixed term contract Job at The Wonderful Company

 ...Import/Export Logistics Coordinator - 9 month fixed term contract Import/Export Logistics Coordinator - 9 month fixed term contract...  ...NPDL is part of The Wonderful Company, a US$4.6 billion international company headquartered in Los Angeles, CA. Its other companies... 

Hanover Public Schools

Football Head Varsity Coach Job at Hanover Public Schools

 ...Hanover Public School District is seeking an experienced, dynamic, student-centered coach to lead our high school football program. Join a school community that values excellence, teamwork, and supporting student-athletes on and off the field. Visit our website to apply... 

Endress+Hauser Group

Engineering Associate - NEXUS Job at Endress+Hauser Group

Overview Engineering Associate - NEXUS program at Endress+Hauser Group. This 6-12 month program is designed for new graduates to develop technical and business skills while gaining exposure to different functions within the Customer Excellence department. You will gain... 

Syntax

Data Analyst Intern Job at Syntax

 ...About Syntax Data Syntax LLC is a financial data and technology company that codifies business models into a relational system...  ...UITs, and structured products. About the Role The Data Analyst Intern will support our team by assisting with the research, creation...