Job Description
Job Description - Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Other duties as assigned.
Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications - High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Us Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team Join the Team at Hotel Celare, A Marriott Tribute Portfolio - Where Innovation Meets Hospitality Shaner Hotels is offering an exciting opportunity to be part of something extraordinary. Welcome to
Hotel Celare -a vibrant new destination in the heart of Cincinnati's innovation corridor. Perfectly situated overlooking the University of Cincinnati and just minutes from downtown, our hotel is located in The District at Clifton Heights, where culture, creativity, and community converge.
Our thoughtfully designed spaces reflect a modern, energetic vibe-from the dynamic lobby to sunlit event spaces that open onto a wraparound terrace, perfect for any occasion. Guests and locals alike gather here to enjoy diverse culinary experiences, including a signature Cameron Mitchell restaurant,
The Vick Rooftop Bar , and
Iris Caf .
Whether it's an energizing session in our 24/7 fitness center or a relaxing stroll through the surrounding shops and cafs, Hotel Celare is more than just a place to stay-it's a vibrant hub for those with a curious spirit and a passion for connection.
Be part of Cincinnati's newest hospitality experience. Join us at Hotel Celare-where every day is an invitation to explore, connect, and thrive. Shaner Hotel Group
Job Tags
Holiday work, Local area, Flexible hours, Shift work, Night shift,