IT Customer Support Analyst - NOC Specialist Job at CoxHealth, Lake Spring, MO

OEFoczRHNThzY05hbTFNMVlhcG9Bd295bWc9PQ==
  • CoxHealth
  • Lake Spring, MO

Job Description

Description

:The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.◦ Education ▪ Preferred: Associates degree in Computer Science, Information Technology, a related field. ◦ Experience ▪ Required: 2 years of experience in IT customer support or related field, with a focus on end-user support and troubleshooting OR Associates degree in Computer Science, Information Technology, a related field. ◦ Skills ▪ • Proficiency in a wider range of technologies, including networking, hardware, and more advanced software. • Ability to analyze and resolve complex technical issues, often involving multiple systems. • Builds and maintains positive relationships with end users by providing exceptional customer service. • Knows when to escalate issues to a higher level support team and able to provide comprehensive information for effective escalation. ◦ Licensure/Certification/Registration ▪ N/A

Job Tags

Night shift,

Similar Jobs

Soliant

Radiation Therapy - Rosebud, Montana Job at Soliant

 ...Description Job Description Bachelor's degree, Certification in Radiologic Technology (ARRT Certification), and minimum 1+ years Radiation Therapy experience required. Applicants who do not meet these qualifications will not be considered. A rewarding opportunity is... 

Health eCareers

BC/BE Endocrinologist Job at Health eCareers

 ...System (SRHS) located in Spartanburg, SC is seeking to hire FULL TIME BC/BE Endocrinologist to join a well-established practice at our...  ..., best downtowns, best girls getaway, best parks, and even best water!Just an hour from the Blue Ridge Mountains and 3 hours from the... 

MLM Hearing, LLC

Certified Hearing Aid Specialist Job at MLM Hearing, LLC

 ...Discover a Career That Listens Join MLM Hearing in Reno, NV! Position: Hearing Care...  ...options Fitting and programming hearing aids using best practices Providing follow-...  ...is: Licensed as a Hearing Instrument Specialist or Audiologist in Nevada Passionate... 

TalentBurst

Project Manager - Web Localization Job at TalentBurst

OverviewProject Manager - Web LocalizationLocation: RemotePosition Summary: We are seeking a highly motivated, agile and detail oriented Web Localization / Project Manager to join our web team. In this role, you will coordinate and manage web projects for both our... 

Montgomery Soccer Inc. | MSI

Assistant Soccer Coach Job at Montgomery Soccer Inc. | MSI

 ...highest amateur level. Role Overview:Work directly with our coaching staff to ensure smooth training operations and provide crucial...  ...organizational skills and attention to detail Passion for football and continuous learning Reliable transportation to training...