Who We Are
Join the team at Jon & Vinny’s, where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you’re a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a restaurant that values quality, teamwork, and community, we’d love to hear from you! Jon & Vinny’s is a fast-paced, high-volume, all-day restaurant serving several Los Angeles communities 7 days a week. Known for our welcoming vibe, delicious food, and exceptional wine and cocktail offerings, we’ve become a neighborhood favorite where guests come to celebrate everything from casual dinners to special occasions. With a bustling atmosphere, we’re dedicated to delivering the kind of hospitality that makes every guest feel like a VIP. Our concept is simple yet refined—a place for families, friends, first dates, and everything in between. We focus on creating joyful experiences with comforting food, great wine, and a vibrant atmosphere. If you’re someone who thrives in a high-energy environment and wants to be part of a dynamic, growing brand, this is the perfect place for you.
The Service Manager is an entry-level management position responsible for supporting the day-to-day front-of-house (FOH) operations, with a focus on service execution, team training, and beverage program standards. They play a key role in delivering a positive guest experience, ensuring the cleanliness and readiness of the facility, and maintaining a professional, positive working environment for all employees. This role is a vital link between hourly staff and senior leadership, with a strong focus on service execution, team development, and systems mastery.
Service Managers lead from the floor — bringing presence, intention, and accountability to every shift. They must understand and embody the spirit of our hospitality while helping others do the same. This role is ideal for someone passionate about service, energized by training, and excited to grow as a leader within our company.
Core Values: Our Foundation
At the heart of this position is the expectation that the Service Manager will understand, model, and actively reinforce the company’s core values every day:
Exemplifying these values is not a concept, it is the job.
Service Execution
Guest Relations and Floor Leadership
Collaborate with Guest Relations & Events Manager to:
Food and Beverage Program Knowledge
Team Training & Coaching
Operational Support & Cleanliness Oversight
Administrative & Financial Awareness
Other Duties as Assigned
Qualifications:
FLSA Status: Exempt
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
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