Job Description

Who we are

Here at Vireo Health, Inc. (“Vireo”), our mission is to bring the best of technology, science, and engineering to the cannabis industry. Vireo’s physician-led, customer-focused team of more than 500 dedicated employees creates best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis and we promote diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. Vireo is rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. If Vireo is the place for you, click apply so we can learn about you.

What you will do

• Participates in our startup team to help educate and safely deliver medication to medical cannabis patients.
• Assists patients and caregivers through the dispensary process/experience.
• Helps to train other team members in the use of cannabis-based medicines.
• Completes CPC operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges.
• Must comply with all state laws and regulations.
• Participates in recordkeeping and reporting necessary for State Compliance.
• Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations, including infection-control standards such as handwashing.
• Works on company initiatives to achieve set goals and performance indicators.
• Educates patients on the proper use and storage of medical cannabis medications.
• Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider’s recommendation.
• Provides exceptional customer service to patients, potential patients, caregivers, and providers.
• Maintains cash register and accountability for assigned drawer.
• Completes opening/closing procedures as assigned.
• Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments, and home deliveries.
• Assists with the incoming orders, shipments, and deliveries of supplies.
• Assists with inventory management.
• Attends staff and manager meetings, continuing education, as directed.
• Maintains and safeguards entrusted confidential information.
• Works with eCommerce platform to review and approve online orders and patient accounts.
• Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications.
• Communicates with patients to ensure medication orders are delivered to patients in a safe and efficient manner.
• Performs other duties as assigned.

Qualifications

• A high school diploma and 1-3 years’ experience in a retail environment.
• Proficiency with MS Office & Metrc required.
• Former management experience is required.
• Experience working in a healthcare setting is preferred.
• Excellent communication skills, verbal and written.
• Ability to work in a team environment, as well as independently.
• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment.
• Adaptable to change in the work environment.
• At least 21 years of age as required by law.
• Ability to pass background check and drug test as required by law (positive marijuana test is acceptable if applicant is a Maryland certified medical cannabis patient).

Salary range: $72,500-$80,000

EEO Statement

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Internet Publishing

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