Founding Head of Operations (AI Fintech Startup) Job at Abode, Austin, TX

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  • Abode
  • Austin, TX

Job Description

About Abode

Abode is an AI fintech startup helping homeowners automate savings on property taxes, energy, insurance and more. We use proprietary agentic AI to simplify data retrieval, parsing, analysis and decisioning to lower costs on behalf of homeowners. Abode users save $2,512 / year and it takes <60 seconds to sign up.

We’re backed by Tier 1 investors, including: Drive Capital, Core VC, Sequoia, Goodwater and The 81 Collection.

Our Mission

Our mission is simple: Make homeownership more affordable for everyday homeowners.

We’re leveraging AI to bring more transparency and less friction to home financial services. Our goal is to be the 1st place every homeowner goes to make any decision related to homeownership. Abode will be to homeowners what Zillow is to homebuyers.

Who We’re Looking For

We’re looking for a mission-driven operator that amplifies their individual abilities by embracing AI. The startup paradigm has shifted: companies can build more with less. Those that don’t adapt will get left behind—regardless of scale, brand, technology, etc.

At Abode, you'll have the unique opportunity to wear multiple hats, contribute across functions, and shape the future of a category-defining fintech company.

You’re a great fit for this role if you’re a former founder—or if you have your sights set on becoming one in the future. You thrive in a fast-paced, high-autonomy environment, and you’re passionate about making a real, positive impact on people’s lives.

What You'll Do

  • Own Data Strategy : Establish and manage a robust data infrastructure, ensuring accuracy, insight generation, and alignment with company objectives.
  • Master Operations : Streamline and scale end-to-end operational workflows to boost efficiency, reduce costs, and support fast-paced growth.
  • Pioneer AI-Driven Support : Design and implement AI tools that automate and elevate the customer support experience, driving loyalty and satisfaction.
  • Drive New Projects : Lead cross-functional initiatives that explore fresh opportunities, de-risk novel concepts, and accelerate product innovation.
  • Fuel Growth : Partner with leadership on strategic planning, identifying new markets and driving key initiatives to expand our reach and impact.

Our Values in Action

At Abode, our core values shape who we are and how we work:

  • Customer Empathy First: We work backward from homeowner needs, always asking: How can we make this easier and better for them?
  • Hustle, Grit, and Scrappiness: We do more with less and find creative ways to make things happen. No one here says, “That’s not my job.”
  • AI & Automation: We believe in using AI to build our core technology and support business function. We’re automating away operational tasks.
  • Build Trust Early and Often: Homeownership is a high-stakes space. Everything we do (whether onboarding users or crafting UX) must instill trust.

We’re building Abode in a post-AI world, meaning we’re incredibly lean and layer AI into both our foundational technology and core business functions. Our team operates with a bias for action, a deep sense of customer empathy, and a scrappy, resourceful mindset.

Ideal Candidate

  • You have 4+ years of startup experience—ideally former founder or joiner.
  • You have a founder mentality and the ability to move fast without a lot of direction.
  • You have an innate curiosity for building 10x better user experiences with AI.

Job Tags

Shift work,

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