Job Description:
- Associate's degree or technical certification in the industry. High School diploma/GED
- Technical schooling in electricity, electronics, or equipment maintenance of at least 5-7 years is preferred.
- Experience working with packaging equipment is preferred.
- Prior experience troubleshooting mechanical and electrical problems in industrial equipment is required.
- Minimum of five to eight years’ experience in field service or equipment maintenance in a related industry.
- Allen Bradley PLCs logic development and troubleshooting a plus.
Minimum Skills, Knowledge & Ability Requirements
- Proficient in reading mechanical blueprints and electrical schematics.
- Self-starter and comfortable working with people in trouble-shooting and problem-solving.
- Able to diagnose and solve problems based on customers' non-technical descriptions.
- Proficiency in basic computer skills is required.
- Use of tablet and PC-based “Field Service Tool” for signature collection and parts and service call transmission.
- Excellent communication and customer service skills.
- Must be team-oriented and possess a strong commitment to quality.
- Demonstrated initiative in professional development.
- Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.
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