Job Description

Epic Optime Sr Analyst

Epic Optime Sr Analyst combines healthcare and technology to enhance lives through performance, collaboration, and opportunity. Innovation focuses on making healthcare data accessible, safe, and reliable. The Optum Enterprise Epic Services team in Nashville, TN, leverages clinical, consulting, delivery, technology, and operations expertise to improve care. Solid candidates demonstrate self-motivation, leadership, and collaboration, fostering diversity and inclusion.

Responsibilities include leading application projects, providing Epic product expertise, collaborating with end users, and maintaining documentation. Required qualifications include active Epic certification, Epic experience, and healthcare domain knowledge. Preferred qualifications include team management, device integration, and proficiency with Excel, Visio, PowerPoint, and SharePoint. Key competencies include time management, Epic EMR knowledge, teamwork, relationship building, and solid consultative skills. Careers with Optum focus on improving healthcare through innovative ideas and high-performance teams.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
• Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to Optime/Anesthesia
• Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
• Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers
• Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
• Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
• Work with trainers to develop and maintain application specific training curriculum and materials
• Develop solid relationships with operational stakeholders, customers and business partners
• Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

Required Qualifications:

• Active / current Epic certification in at least one area; Optime and Anesthesia
• 4+ years Epic experience as an analyst
• Direct client healthcare domain knowledge such as Periop workflows, and Anesthesia workflows
• Ability and willingness to travel up 25%

Preferred Qualifications:

• Experience with device integration and/or Capsule
• Proficiency with Excel, Visio, PowerPoint and SharePoint
• Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

Key Competencies:

• In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
• Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills
• Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
• Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

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