Domestic Operations Agent Job at olive recruiting, Houston, TX

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  • olive recruiting
  • Houston, TX

Job Description

Olive Recruiting is searching for a Domestic Operations Agent for our freight forwarding client in Houston, TX. The Domestic Operations Agent is responsible for delivering accurate and competitive freight quotes by analyzing shipment details, negotiating rates with carriers and brokers, and providing timely customer service. This role ensures cost-effective shipping solutions while fostering strong relationships with clients and transportation providers.

Job Title: Domestic Operations Agent
Location: Houston, TX (Jersey Village Area)
Position Type: Full-time
Schedule: In Office, M-F 8AM -5PM or 9AM-6PM
Compensation: Competitive salary, with a comprehensive benefits package

Responsibilities:
• Manage customer shipment requests, collecting essential details such as origin, destination, weight, volume, height, and required delivery timelines.
• Quote and price using freight quoting software to access carrier rates, transit times, and available services.
• Develop competitive pricing strategies based on market conditions and current freight rates.
• Provide prompt and professional responses to inquiries from the sales team and customers regarding freight quotes.
• Track and trace shipments and provide updates as appropriate, and routing via commercial cargo.
• Support domestic operations related primarily to air and OTR transport

Qualifications:
• Associate degree in Business or related work experience
• 2 years in a business/office environment with experience in freight forwarding/logistics
• Strong understanding of domestic freight environment
• Desired experience with airport codes and expedited freight
• Excellent verbal and written communication skills
• Effective time management and organizational skills
• Experience in the freight forwarding industry.
• Experience in managing shipping documentation and procedures.

Job Tags

Full time, Work experience placement, Work at office,

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