Job Description

We are seeking a highly organized and detail-oriented Process Documentation & Visualization Specialist to consolidate and clarify the scope of work across our department. This role will be responsible for gathering and organizing information currently dispersed across various databases, spreadsheets, and team resources into a unified, comprehensive document. The ideal candidate will have a background in HR or Continuous Improvement and experience creating visual process maps (preferably using Microsoft Visio) to illustrate departmental responsibilities and workflows.

Key Responsibilities

• Collect, review, and consolidate data from multiple sources including databases, spreadsheets, SOPs, and team documentation.
• Engage with cross-functional team members to understand departmental functions, roles, and workflows.
• Develop a centralized process documentation system that clearly outlines the responsibilities and execution structure of the team.
• Use Microsoft Visio or similar tools to create clear, professional visualizations of workflows and organizational processes.
• Identify gaps, redundancies, and opportunities for process improvement in the current documentation.
• Maintain and update the documentation as processes evolve.

Qualifications

Required:

• Bachelor’s degree in Human Resources, Business Administration, Operations Management, or a related field.
• 2+ years of experience in process documentation, HR operations, continuous improvement, or a similar role.
• Proficiency in Microsoft Visio or equivalent process mapping tools.
• Strong organizational skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to collaborate cross-functionally and manage multiple data sources.

Preferred:

• Experience in Lean, Six Sigma, or other process improvement methodologies.
• Familiarity with project management tools and techniques.
• Experience working in a fast-paced, change-oriented environment.

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