Director of Store Operations- FUTURE OPPORTUNITIES (Boston) Job at Eataly, Boston, MA

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  • Eataly
  • Boston, MA

Job Description

Director of Store Operations- FUTURE OPPORTUNITIES

Join to apply for the Director of Store Operations- FUTURE OPPORTUNITIES role at Eataly

Director of Store Operations- FUTURE OPPORTUNITIES

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Join to apply for the Director of Store Operations- FUTURE OPPORTUNITIES role at Eataly

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Company Description

  • Eataly is the worlds largest artisanal Italian food and beverage marketplace! Each Eataly has its own character and theme, with the same goal for our guests to:
  • SHOP high-quality Italian, local, and homemade products
  • LEARN through classes and our teams product knowledge

Job Description

The Director of Store Operations oversees all aspects of store operations, working with senior leadership to drive sales, increase profitability, and ensure a positive guest and team member experience. Reports to the VP of Operations and manages store leadership across various departments.

  • Develops and implements strategic plans aligned with company objectives
  • Ensures daily operations meet standards in guest service, safety, and financial goals
  • Manages labor, costs, inventory, compliance, and merchandising
  • Develops budgets and monitors KPIs to improve performance
  • Analyzes data to inform decisions and promotes collaboration among departments
  • Addresses store issues and motivates the team
  • Partners with HR on hiring and performance management

Qualifications

  • Bachelors Degree
  • 8+ years management experience in high-volume restaurant or retail
  • Passion for Italian food and hospitality
  • Proficiency in Microsoft Office
  • Strong leadership and communication skills
  • Experience with Italian cuisine and wine preferred

The annual salary range is $100,000 - $140,000.

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off and Parental Leave
  • RRSP with company match
  • Bonuses, free meals, discounts, classes, referral programs, and more

Eataly is an equal opportunity employer committed to diversity and inclusion. Accommodation is available upon request.

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Job Tags

Work at office, Local area,

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