2nd Shift
Duration: 6–12+ Months
Rate: $40/hour
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Job Summary
Seeking an Infrastructure Engineer to support 2nd shift data center operations. This role involves monitoring, troubleshooting, incident management, and vendor coordination in an enterprise data center environment.
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Key Responsibilities
• Incident Management & Onsite Support
Monitor systems, resolve onsite issues, handle incident queues, and coordinate vendor access.
• Project Support
Validate requirements for installations, decommissions, power downs, and infrastructure changes.
• Implementation & Execution
Carry out user stories related to Layer 1 infrastructure, capacity, and inventory planning.
• Infrastructure Knowledge Application
Understand and assess impacts of infrastructure changes to on-prem data center services.
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Required Qualifications
• 2+ years in IT operations or customer service
• 1–2+ years maintaining data center environments
• Basic understanding of copper/fiber cabling and IT infrastructure (LAN/WAN/SAN, servers, firewalls, wireless, etc.)
• Strong documentation, communication, and collaboration skills
• High school diploma or GED
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Preferred Qualifications
• Associate’s or higher in Computer Science or related field
• Certifications in data center or networking
• 3–5+ years in complex data center design and maintenance
• Familiarity with cabling standards (EIA/TIA, IEEE, NEC, ISO)
• Experience with structured cabling, network infrastructure, and facility upgrades
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Technical Skills
Layer 1: Cat 5e/6/6A, Single/Multimode fiber, DACs, connectors, transceivers
Hardware: Networking, servers, IoT, AV, rack standards, power & cooling
Software: OS installations, upgrades, API/system integration
Security: Network hardening, configuration standards
Networking: SNMP, CDP, ICMP, LAN/WAN/VLANs
Automation: Programming frameworks, automation tools
Operations: Site infrastructure, facility maintenance, fire suppression, security
Writing: Clear technical documentation, editing, and network-focused communication
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Must Have Experience With:
• Cisco hardware
• Data center operations
• Computer operations
• Server hardware
• Network cabling
Nice to Have:
• Layer 1 technologies
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