Customer Service Specialist Job at Addison Group, Saint Paul, MN

OEFaZzdHcDh0OE5TbTFRellLNW9BQTR6bkE9PQ==
  • Addison Group
  • Saint Paul, MN

Job Description

Position: Customer Fulfillment Specialist

Location: St. Paul, MN

Temp to Hire

Pay: $22-25/hr

We are seeking a Customer Fulfillment Specialist to join our corporate headquarters team in St. Paul, MN. This role is essential in managing the end-to-end order fulfillment process, ensuring accuracy, efficiency, and customer satisfaction. The individual in this position will serve as a key liaison between internal teams and external partners, troubleshooting order-related issues involving pricing, supply chain, and logistics.

Key Responsibilities

  • Oversee the entire order management cycle, ensuring timely and efficient processing while resolving any fulfillment challenges.
  • Serve as the primary point of contact for customer order inquiries, providing updates and proactive communication to enhance customer satisfaction.
  • Collaborate closely with internal teams, including supply chain, logistics, and finance, to facilitate smooth and timely order completion.
  • Maintain accurate documentation for all orders, adhering to company procedures and ensuring compliance with document control standards.
  • Foster strong relationships with customer replenishment teams, prioritizing long-term partnerships and seamless order execution.
  • Support month-end sales processes by working closely with the finance department to ensure order closures are completed accurately and on schedule.
  • Analyze order discrepancies, investigate shortages or overages, and coordinate resolutions with internal and external stakeholders.

Qualifications & Requirements

  • Bachelor's degree in Supply Chain, Business, Logistics, or a related field OR 3 to 5 years of experience in account management, inside sales, or a similar customer-facing role.
  • Experience within the consumer packaged goods (CPG) industry is highly preferred.
  • Strong communication and interpersonal skills, with the ability to present and collaborate effectively across various levels of an organization.
  • Demonstrated ability to analyze problems, develop solutions, and work cross-functionally to ensure seamless order fulfillment.
  • Proven experience managing multiple tasks simultaneously while maintaining attention to detail and prioritizing effectively.
  • Self-driven, adaptable, and able to perform in a fast-paced, dynamic work environment.
  • Strong negotiation, critical thinking, and problem-solving skills.

Job Tags

Similar Jobs

KPMG

Client Relationship Executive Job at KPMG

 ...KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative... 

Good Samaritan

LPN Long Term Care (LTC) - PRN Job at Good Samaritan

 ...Timberline St, Grand Island, NE 68803, USA Shift: 12 Hours - Varied Shifts Job Schedule: PRN Weekly Hours: Varies Salary Range: $24.00 - $36.00 Job Summary The Licensed Practical Nurse (LPN) provides professional nursing care for residents of all ages in long term care,... 

Action Resources

CDL-A Hazmat Truck Driver Job at Action Resources

 ...Job Description We're hiring CDL-A Tanker Truck Drivers with Hazmat and Tanker endorsements and 1 year of tanker experience within the last 3 years. If you want strong earnings, modern equipment, and a driver-first culture, this is a great fit. If you want to speak... 

ABM Industries

Valet Job at ABM Industries

 ...\n \n \n \n Job Summary Details : \n \n \n \n \n \n The Valet provides professional, courteous and compassionate guest services...  ...customer and team member inquiries.\n \n \n Monitor illegal parking, and immediately store vehicles.\n \n \n Interact with guests... 

Seatgeek

Data Analyst - Internship Job at Seatgeek

 ...seamless access to their audiences. Because everyone should expect more from ticketing. Make your mark We are hiring Data Analyst Interns to join us for Summer 2026. As a member of the Analytics team, you will develop questions, conduct exploratory analyses,...