Customer Service Specialist Job at Addison Group, Saint Paul, MN

OEFaZzdHcDh0OE5TbTFRellLNW9BQTR6bkE9PQ==
  • Addison Group
  • Saint Paul, MN

Job Description

Position: Customer Fulfillment Specialist

Location: St. Paul, MN

Temp to Hire

Pay: $22-25/hr

We are seeking a Customer Fulfillment Specialist to join our corporate headquarters team in St. Paul, MN. This role is essential in managing the end-to-end order fulfillment process, ensuring accuracy, efficiency, and customer satisfaction. The individual in this position will serve as a key liaison between internal teams and external partners, troubleshooting order-related issues involving pricing, supply chain, and logistics.

Key Responsibilities

  • Oversee the entire order management cycle, ensuring timely and efficient processing while resolving any fulfillment challenges.
  • Serve as the primary point of contact for customer order inquiries, providing updates and proactive communication to enhance customer satisfaction.
  • Collaborate closely with internal teams, including supply chain, logistics, and finance, to facilitate smooth and timely order completion.
  • Maintain accurate documentation for all orders, adhering to company procedures and ensuring compliance with document control standards.
  • Foster strong relationships with customer replenishment teams, prioritizing long-term partnerships and seamless order execution.
  • Support month-end sales processes by working closely with the finance department to ensure order closures are completed accurately and on schedule.
  • Analyze order discrepancies, investigate shortages or overages, and coordinate resolutions with internal and external stakeholders.

Qualifications & Requirements

  • Bachelor's degree in Supply Chain, Business, Logistics, or a related field OR 3 to 5 years of experience in account management, inside sales, or a similar customer-facing role.
  • Experience within the consumer packaged goods (CPG) industry is highly preferred.
  • Strong communication and interpersonal skills, with the ability to present and collaborate effectively across various levels of an organization.
  • Demonstrated ability to analyze problems, develop solutions, and work cross-functionally to ensure seamless order fulfillment.
  • Proven experience managing multiple tasks simultaneously while maintaining attention to detail and prioritizing effectively.
  • Self-driven, adaptable, and able to perform in a fast-paced, dynamic work environment.
  • Strong negotiation, critical thinking, and problem-solving skills.

Job Tags

Similar Jobs

Shuup

Remote Django And Senior Django Developer Job at Shuup

Remote Django And Senior Django Developer at Shuup A fast growing Tech company is looking for web developers in North America, Europe and Latin America. Currently, we have vacant positions for Senior Python Developer and Python Developer positions. If you consider yourself... 

University Hospitals

Occupational Therapist Assistant Elyria Job at University Hospitals

 ...Job Description Description A Brief Overview Assists the Occupational Therapist in administering the Occupational Therapy program to facilitate the rehabilitation of people with physical and/or psychosocial disabilities. The Occupational Therapist Assistant works... 

TrustPoint

Electrical and RF Engineer Job at TrustPoint

 ...Position With locations outside Washington DC and in Silicon Valley, TrustPoint is currently seeking a Full Time Electrical and RFEngineer to join the team and will be responsible for implementing electrical components into hardware and firmware needed for our... 

LanceSoft

Local Contract Nurse Director RN - Hospice Job at LanceSoft

 ...Job Description LanceSoft is seeking a local contract nurse RN Hospice Director for a local contract nursing job in Woodland Hills, California. Job Description & Requirements ~ Specialty: Hospice ~ Discipline: RN ~ Start Date: 12/22/2025~ Duration: 52... 

Northeast Healthcare Recruitment

Outpatient Family or Internal Medicine Physician - 3 day weekends Job at Northeast Healthcare Recruitment

 ...The area offers year-round recreation including hiking, fishing,golf, skiing, snowmobiling, tax-free shopping, no state income taxes,convenient...  ...Boston and Montreal, and elite schools. This is whyLittleton New Hampshire was voted one of the 10 top small towns in America!...