Client Success Coordinator- Work from Home Job at Globe Life, Canada

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  • Globe Life
  • Canada

Job Description

Job Description

Job Description

About Us:

Our company is seeking a dynamic and results-oriented Client Success Coordinator, to join our team.

As a Client Success Coordinator, you will be responsible for providing exceptional customer service to clients and maintaining long-term relationships. You will be collaborating with our team to identify client needs and recommend appropriate products and services.

What We Offer

  • 100% Remote with virtual team support

  • Step-by-step training & mentorship (no experience required)

  • Clear career advancement opportunities

Responsibilities

  • Build strong, positive relationships with clients by understanding their needs and offering tailored solutions.

  • Provide exceptional customer service. Identify client needs and recommend appropriate products and services.

  • Monitor client accounts to ensure satisfaction, identify risks, and address potential issues before they escalate.

  • Maintain up-to-date knowledge on products, services, and policies.
  • Resolve any client complaints or issues in a timely and professional manner.

  • Guide clients through the process while providing ongoing support that meets the company objectives. 

Qualifications

  • Experience in customer retention, sales or marketing is a plus but not required

  • Strong communication and interpersonal skills with a customer-first mindset.

  • Excellent organizational and problem-solving abilities.

  • Ability to manage multiple client accounts simultaneously while maintaining attention to detail.

  • Knowledge of products, services, and industry trends.

  • Self-motivated and able to thrive in a fully remote work environment.

  • Authorized to work in Canada or the U.S.

Exciting Perks Await!

  • Uncapped commission, plus incentives and bonuses
  • Comprehensive benefits package (Dental, vision, health and medical)
  • Ongoing training and professional development
  • Professional growth and career development opportunities.
  • A supportive, inclusive, and team-oriented work environment

Apply Today
If you are passionate about creating exceptional client experiences and want to be part of a dynamic and growing team, we’d love to hear from you.
Apply now and take the next step in your career!

Job Tags

Remote work,

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