Job Description

Position: Carrier Sales Representative

Compensation: $60,000 - 78,000 Annually + Commission  

Job Description:

As a Carrier Sales Representative, your focus will be on providing logistics solutions for our unique customers by developing new carrier relationships and leveraging our current carrier portfolio.

Core Responsibilities & Duties:  

• Provide cost-effective transportation solutions for customers by negotiating rates based on current market demands 
• Create and manage your personal carrier portfolio by developing and nurturing new carrier relationships
• Determine and communicate truck availability through consistent contact with carrier partners 
• Provide world-class service from booking through delivery
• Collaborate with tracking operations team to provide seamless customer communication 
• Proactively identify and resolve issues 
• Other duties as assigned 

Job Requirements & Qualifications:   

• Desire for career growth & strong work ethic 
• Outstanding customer service skills with internal and external clients 
• Strong written & verbal communication skills 
• Ability to multitask and execute on responsibilities with precision and attention to detail 
• Make decisions with confidence and efficiency 
• Embrace our values: People, Culture, Relationships 
• Bachelor's degree preferred
• Customer service / sales experience desired 

What We Offer:

• Competitive base salary  
• Paid time off within the first year of employment, sick time and holidays  
• Company provided life insurance  
• Health, vision, and dental insurance options  
• Commuter benefit plan  

• Optional supplemental life insurance  
• 401(k)  
• Wellness program  
• A great place to work with a terrific culture  

Forward Air is an Equal Opportunity Employer.

#LI-Onsite #FWRD3

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies " publication

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