CALL CENTER AGENT - Remote | WFH Job at Get It - Executive, Biloxi, MS

OGcxZzdHbC91OGhUazFJMFpLTnNBZzB3bUE9PQ==
  • Get It - Executive
  • Biloxi, MS

Job Description

Are you a customer service professional who thrives in a fast-paced environment? We're looking for a dedicated and detail-oriented Call Center Agent to join our team. In this role, you'll be the first point of contact for patients and caregivers, providing exceptional assistance and ensuring their needs are met with efficiency and care.

What You'll Do:

Handle and triage inbound calls in a high-volume call center.

Assist patients and caregivers with inquiries, offering timely and professional support.

Direct patient requests to the appropriate clinical staff efficiently.

Accurately enter patient information into the electronic health records (EHR) system.

Recognize and escalate complex issues to the Call Center Team Lead or Manager as needed.

Stay informed about provider schedules, clinic updates, and office protocols.

Perform additional duties as assigned.

What We're Looking For:

High School Diploma or equivalent required.

1-2 years of experience in medical office administration preferred.

Strong ability to multitask and work efficiently in a fast-paced environment with frequent interruptions.

Analytical skills to assess data and resolve complex issues.

Ability to work independently while effectively managing time and workload.

Familiarity with medical terminology, health insurance practices, and medical billing procedures is a plus.

Experience with medical scheduling or billing systems preferred.

Outstanding customer service, communication, and interpersonal skills.

Proficiency in electronic records systems preferred.

Strong data entry skills with a demonstrated typing speed of at least 45 words per minute.

If you're passionate about helping others and want to be part of a supportive team, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 13.00 17.00 Per Hour

Job Tags

Hourly pay, Full time, Work at office, Work from home,

Similar Jobs

Command Investigations

Surveillance Investigator -Experienced Job at Command Investigations

 ...Job Description Job Description Command Investigations LLC is a dynamic and forward-thinking investigative company that has been at the...  ...Patrol, State Crime Lab, law-related roles, paralegal positions, legal assistant jobs, security, corporate investigations, and... 

Domino's Pizza LLC

Delivery Driver Job at Domino's Pizza LLC

 ...you like money in your pocket?Domino's Pizza drivers are paid cash nightly, which includes; tips and mileage reimbursement. All together...  ...!Job BenefitsFlexible SchedulesCompetitive Wages Cash paid daily (mileage& tips)Paid Training with Potential Bonus Earnings... 

Cabela's

Part Time Footwear Sales Outfitter Job at Cabela's

 ...reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ****@*****.***.Cabela's Cabela's

City National Bank

Job BSA Investigator Job at City National Bank

 ...BSA Investigator The BSA Investigator is responsible for fulfilling the Anti-Money Laundering/Bank Secrecy Act requirements through identification...  ...by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Reasonable... 

University of New Mexico - Hospitals

RN PER DIEM I PSYCH Job at University of New Mexico - Hospitals

 ...role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations...  ...* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days * RN in NM or as allowed by reciprocal agreement by NM...