Job Description
Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page.
Job description The Business Consultant is a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see optimal value out of their investment in Akeneo.
- Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology.
- Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation.
- Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.
- Train customers and partners on Akeneo key principles and best practices.
- Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes.
- Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers.
- Work with partners to provide functional recommendations based on customer use cases and business requirements.
- Contribute to Akeneo's implementation methodology and help improve how we work with customers.
Qualifications - You have 3+ years of professional services or software implementation experience.
- You are passionate about customers and helping them drive value through the adoption of technology.
- You are experienced and comfortable leading workshops with customers of mixed skill levels and seniority.
- You love digging into complex customer challenges and helping them implement simple solutions.
- You're meticulous about the quality of customer deliverables.
- You thrive in an extremely dynamic and changing environment.
Life at Akeneo Culture Diverse, cross-cultural team.
Office parties, team offsites
Top-notch 8-week onboarding program for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action and support contacts for a smooth integration into the company
General Competitive package and complementary health insurance.
Time off Flexible working hours and hybrid setup (up to 3-4 days per week working from home).
16 weeks paid maternity leave (30 days paid leave if you are the second parent).
Gradual Return to Work program after maternity or adoption leave.
25 days holiday per calendar year in addition to Public Holidays.
Work from Anywhere Scheme - Explore the possibility of working from anywhere in the world for up to 30 days per year.
Health & Wellness Individual and confidential coaching sessions with a mental health practitioner of your choice.
Plan your retirement with ease thanks to our 401k with company matching.
Equipment ? Best-in-class communication and collaboration tools: Slack, Notion, Google Suite, Jira, GitHub...
A $600 personal hybrid working budget to maximize your home office environment.
Professional Development Participation in in-house events welcoming external guests (i.e. Meetups) or industry events.
A $1,000 learning budget per employee per year.
Perks & Discounts A $80/month Sustainable Transportation Allowance to support eco-friendly commuting options such as public transportation, biking, or carpooling if eligible.
Corporate Responsibility Employee Volunteering program: give back to the community with two days per year dedicated to supporting the charities of your choice.
Join one or several of our Employee Resource Groups and take an active part in promoting diversity and inclusion within our company.
Diversity & Inclusion: Akeneo provides and ensures a safe work environment for everyone, regardless of seniority, gender identity, and expression, sexual orientation, disability, mental illness, neuro(a)typicality, personal appearance, body size, race, ethnicity, age, religion, nationality, or other characteristics. Akeneo is deeply anti-racist, anti-homophobic, anti-sexist, anti-ableist, and inclusive. We create the right conditions for you to feel safe and be yourself!
Interview process - Say hi! If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Partners, where you'll learn more about the role and about Akeneo.
- Meet your future manager! This 45-60 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
- Meet the team! Project yourself into the reality of the position and confirm our company culture fits you with one or two additional interviews with your future colleagues or stakeholders.
- Sign your offer!
At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.
So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay!
Feeling hesitant because you think you're not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don't hesitate to apply anyway, or reach out to us for questions or clarifications!
Department Customer Experience Management Role Professional Services Locations Boston Employment type Full-time Working policy Hybrid
Job Tags
Holiday work, Full time, Home office, Flexible hours, 3 days per week,