Job Description

• Review and resolve data conversion issues to successfully map data from legacy LMS to Workday.
• Employ validation techniques to ensure success in data conversion.
• Develop test plans and scripts, and test new or upgraded technology.
• Provide user support and training.
• Create user support guides and other supporting documentation as required.
• Provide incident support and communicate software issues to the appropriate personnel.
• Serve as a liaison between assigned business units of DOAS and the technical team to provide technical support.

• Strong data analysis skills.
• dvanced knowledge in MS Excel, SQL, and/or data analysis tools.
• Effective written and verbal communication skills.
• Strong interpersonal, analytical, and organizational skills.
• bility to present and document high quality, detailed deliverables.

• Four years' experience implementing and/or administering Learning Management Systems.
• Direct experience in a large-scale data conversion.
• Experience implementing or supporting Workday HCM.
• Prior experience with PeopleSoft HCM.
• Experience supporting technology in the public sector.

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