Associate Technical Support Specialist/ IT Support Specialist/ Help Desk Tech Job at Tap Growth ai, Indianapolis, IN

OUExdTdHdDZ0TXhablZzMlphbG9Bdzgzbnc9PQ==
  • Tap Growth ai
  • Indianapolis, IN

Job Description

🌟 We're Hiring: Associate Technical Support Specialist! 🌟

We are seeking a dedicated Associate Technical Support Specialist to provide exceptional technical assistance and resolve customer issues. The ideal candidate will have strong problem-solving skills, technical expertise, and excellent communication abilities to support our clients and ensure seamless product experiences.

📍 Location: Indianapolis, IN
⏰ Work Mode: Work From Office
💼 Role: Associate Technical Support Specialist
Pay Scale: $39, 936 – $49, 920 (Dependent on Experience)

What You'll Do:
∙ As an Associate Technical Support Specialist, you will serve as a support liaison between the company and our customers.
∙ This role supports customers in both the United States, United Kingdom and Ireland.
∙ Answers overflow customer calls 24/7/365 from all business areas directly, often during critical customer times
(ex. long hold times or when after-hours support is needed), and will coordinate internally for appropriate technical
experts to contact customers.
∙ Answers all after-hours, weekend, and holiday calls for the UK/Ireland Affiliate and coordinate internally for
appropriate technical experts to contact customer
∙ Perform after-hours dispatching, engaging with field personnel nationwide

What We're Looking For:
✅ Associate’s degree (or equivalent military training).
✅Formal or informal leadership experience preferred.
✅2+ years of relevant experience preferred.

Ready to make an impact? 🚀 Apply now and let's grow together!

Job Tags

Permanent employment, Work at office, Weekend work,

Similar Jobs

Barton Associates

Neonatology Physician Job at Barton Associates

We are seeking a Board-Certified Maternal-Fetal Medicine Physician for a 28-day locum tenens assignment in Georgia. This opportunity starts on Sep 15, 2025, involving 24-hour inpatient call with an 8-9 hour clinic day. The role demands managing 20-22 patients daily in ...

TAB At Home LLC

Remote Call Center Agent Job at TAB At Home LLC

Remote Call Center Agents are required to have : -High School Diploma -30 Hours of availability per week -6 Months to a year of remote customer service experience -Fully updated computer with Windows 11 OS, Hard Wired Internet connection ( no wifi), a USB... 

Skilled Trades Partners

Heavy Equipment Operator Job at Skilled Trades Partners

 ...We are hiring a Heavy Equipment Operator to work in North Carolina. Projects include operating in the civil industry installing water, sewer, electric, and drainage work. Pay $20- 25an hour Must- be able to travel to Multiple job site within an hour Qualifications... 

Ryder

Truck Driver CDL A Local Home Daily Job at Ryder

 ...Description We have an opening for a Seasonal SOLO Class A CDL Truck Driver and we want the right Trucker to join us at Ryder in...  ...34203 Category Drivers Home Daily Employment Type Temporary-Full time Travel Requirements Driver Position Code... 

Daviess Community Hospital

Student Nurse Intern Job at Daviess Community Hospital

 ...and performs more complex clinical skills under the direction of a RN. Qualifications - Must have completed first semester of nursing school and be currently enrolled in accredited school of nursing for registered nurse. - BLS - Must be willing to float to...